ServiceNow opens global development centre in Hyderabad



Leading digital workflow company ServiceNow on Friday opened its new India Development Centre (IDC) here.

It will be the company's largest research and development centre in Asia and its second largest globally.

The facility will play an important role in the company's innovation efforts, where employees will focus on making advancements in Artificial Intelligence (AI) and building mobile experiences to help people work better in the future, the company said.

The IDC will house ServiceNow teams across various functions, including product engineering, application development, product operations and management, service engineering and customer support.

Telangana government Commerce, Industries and IT Principal Secretary, Jayesh Ranjan, inaugurated the centre spread over more than 200,000 square feet.

ServiceNow Chief Product Officer C.J Desai and the company's Vice President (Engineering) and Head of India Product Operations, Rao Surapaneni, were also present on the occasion.

"India's mobile-first tech economy rivals the world's fastest growing technology hubs and is the right place for ServiceNow's continued investment to support the company's growth," Rao Surapaneni said.

"Our talented and rapidly expanding teams in Hyderabad and across India are supporting global growth by leveraging AI technologies and building mobile experiences for our customers to unlock productivity for their employees and deliver great consumer experiences," he added. IANS